• Barry Callebaut LLC USA -- Executive Coaching

• Alameda Contra Costa Transit District -- Executive, managerial, and supervisory coaching, and training.  Plan, coordinate and execute an internal leadership development program, primarily training staff at all organizational levels in critical leadership competencies, and effective business skills.
  
• Chapman University -- Bay Area, CA: Organizational Leadership and Human Resources Adjunct Faculty; Guest lecturer in Organizational Leadership, Psychology, Education, and Human Resource Undergraduate and Graduate classes on self discovery, as a foundation for Leadership, on psychological measurement, their impact within teams, and conflict and negotiation.
  
• California Public Employees Retirements System (CALPERS): Workforce Development; Organization Development; Performance Management (Balanced Scorecard) implementation in the Contact Centers; Customer Service Training curriculum development.
  
• Northbay Healthcare System, Fairfield, CA: Organizational Assessments; Individual differences and team building with managers and supervisors, preceptors and nurses, and individual Departments; Building shared values in the workplace in individual departments.
  
• US Air Force - Travis AFB, CA: Provided training to Air Force personnel on personal leadership and lifelong learning.
  Provided Consultation to the Commander and Senior Executives of a 12,000 member organization with an annual budget of $451 Million and capital assets of $11.1 Billion. Advised and facilitated executive strategic and business planning at all levels of the organization, guiding in the development of mission, vision and values, organizational performance measures, and assessment of organizational performance using the MBNQA Criteria. Advised on Organizational and Human Resource planning, management and development issues.
  Provided training, exceeding 3700 classroom hours, to thousands of members including senior executives, functional managers and workers, in all aspects of Performance Excellence. Classes included lessons on Leadership, Personal Effectiveness, Performance Excellence Planning and Implementation, Understanding the Malcolm Baldrige National Quality Award (MBNQA) Criteria and conducting self-assessments, Process Improvement Tools, Business Process Reengineering, Labor-Management partnerships, Instructor skills, and Facilitation with consistent participant ratings of outstanding.
  Used Organization Development interventions such as Team Building to improve work unit cohesion and effectiveness. Trained and facilitated many improvement teams including a high emphasis joint Army and Air Force team improving processes for the rapid movement of people and material for war.
  Also, planned and managed an instructor cadre of approximately 150 that exceeded organizational training goals in specific areas.
  

-- Fairchild AFB and McChord AFB, WA: Facilitator skills training, Principle Centered Leadership Workshop respectively.

• Defense Language Institute, Monterey, CA -- team building, individual differences, and performance agreements, also facilitator and instructor skills training for key personnel and staff.
  
• US Army Corps of Engineers -- Pacific Division: Initial Strategic Planning training to senior executives; partnering with contractors.
  

-- Sacramento District: Organizational Assessments, Team Building, individual differences, business planning with leaders and staff, partnering and performance agreements.

-- Presidio of Monterey: team building, individual differences, and performance agreements setting up Project Management Teams on site.

• Defense Logistics Agency, Los Angeles, CA: Examiner for Performance Excellence Awards using the Malcolm Baldrige National Quality Award Criteria.
  
• State of California Department of Transportation: Ethics training for supervisors
  
• California Employment Development Department: Leadership development, self-directed teams development with Branch leadership and staff.
  
• California Department of Corrections, Folsom State Prison: Leadership development, individual differences, team building with Warden and key staff.
  
• California Energy Commission: market and customer satisfaction evaluation research.
  
• California Department of Personnel Administration: Stakeholder evaluation and market research.
  
• Examiner for Performance Excellence (MBNQA based) for various government agencies in the quest for the California State Quality Awards.
  
• Los Rios Community College District, Sacramento, CA: Change Management training.
  
• Wyoming National Guard, Cheyenne, WY: Facilitator, Team Leader, and Instructor skills training.
  
• Solano Community College, Fairfield, CA: Assist in the development of Total Quality curriculum for their business department.
  
• Fairfield Chamber of Commerce, Fairfield, CA: Plan, organize and present a series for business leaders on building business performance excellence.
  

For more information about our Background and Experience contact: Experience